Pomelo Health

Refer to Key Concepts for a detailed explanation of Schedules.  Appointment Types and Booking Rules will be covered in a separate document. Schedules are a ...

This document illustrates e-book handling in a pending state that requires front line staff to triage.  For pre-approved bookings, staff is not required to ...

1.  When a registered patient cancels his/her appointment, the Calendar icon number will increment. a) Click on the Cancellations tab. b) The cancellation...

This tool is only used when initiating a new provider's schedule, or to correct appointment aberrations by overwriting the Portal's calendar with th...

Availability for online booking is created using a template method, similar to the EMR's scheduling system.  This template defines exactly what appointm...

After you create a booking availability template (see Creating booking availability templates), you can set the portal to automatically publish (apply) the ...

This document illustrates how to make impromptu changes to your schedule in the short term.  Options are to remove availability, add availability, or clear ...

The clinic appointment type should be considered an appointment template as multiple providers can apply this template to their personal schedule.  All sett...

The clinic appointment rule should be considered an appointment template as multiple providers can apply this template to their personal schedule.  All sett...

In this document, we will customize the Clinic Appointment Type to the individual provider's schedule.  Please see Schedules, Clinic Appointment Type be...